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Hi all,
I have been having this problem on a Qube2 which I
have no idea where to start with. My customer initially phoned and said
that he couldn't check his mail. Outlook Express came back wth this
error:
The connection to the server has failed. Account:
'qube.esigroupltd.com', Server: 'qube.esigroupltd.com', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
I tracked this down to the Qube having shut down
the mail system (the active monitor said it wasn't working). A reset of
the Qube seemed to sort it.
This happened a few times and so I looked at the
maillog and these three lines seem to be the problem. Every time he sends
to the offers@xxxxxxxxxxxxxx address
it shuts down the mail server bit of the Qube.
Dec 12 15:52:07 qube sendmail[304]: OAA23241:
to=<offers@xxxxxxxxxxxxxx>,
delay= 00:57:59, xdelay=00:03:00, mailer=esmtp, relay=octagon.tacom.army.mil. [147.240. 16.253], stat=I/O error Dec 12 15:52:43 qube sendmail[384]: PAA00382: to=<deckerp@xxxxxxxxxxxxxx>, delay =00:01:31, xdelay=00:01:27, mailer=esmtp, relay=octagon.tacom.army.mil. [147.240 .16.253], stat=Deferred: Connection reset by octagon.tacom.army.mil. Dec 12 15:52:43 qube sendmail[384]: PAA00382: to=<offers@xxxxxxxxxxxxxx>, delay= 00:01:31, xdelay=00:01:27, mailer=esmtp, relay=octagon.tacom.army.mil. [147.240. 16.253], stat=Deferred Dec 12 15:52:54 qube sendmail[390]: PAA00387: to=<dave@xxxxxxxxx>, delay=00:01:3 8, xdelay=00:00:58, mailer=esmtp, relay=mail.antco.net. [212.67.202.29], stat=Se nt (OK id=11xXm6-0007Yl-00) The only other bit I can think might be relevant is
the fact that he was sending a 2Mb file (approx). He was able to send to
this address in the past but I don't know wether that was using the Qube or
wether large files were sent.
Anyone got any ideas?
Thanks,
Dave
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