Re: [cobalt-users] Siteadmin at Raq3

[WayneB6094@xxxxxxx]

In a message dated 1/9/00 9:42:34 AM US Mountain Standard Time, 
jblists@xxxxxxxxxxxxx writes:

> Maybe you don't understand this, but if your site administrator at 
>  <www.joe-blow.com> sets up a user named "joe" at his site; something like 
>  an email of "joe@xxxxxxxxxxxx" no one else can set up a user named Joe.  
So 
>  when Bob Smith, over at <www.howdy-doody.com> wants to set up an account 
>  for his uncle Joe, say "joe@xxxxxxxxxxxxxxx" he can't, and I get a support 
>  call.  I have to tell Bob that he can't use "joe" because another one of 
my 
>  customers already has, but he can use "joe2" and alias that so his uncle 
>  can still get mail at "joe@xxxxxxxxxxxxxxx" even though he has to log into 
>  "joe2" to get his mail.
>  
>  Does that sound complicated?  Good.  Now you can see why I don't want to 
>  have to do it.
>  

No, actually it doesn't sound complicated at all.  I have had that issue come 
up maybe 3-4 times with well over 100 sites on a RAQ2.  Each time the 
customer understood perfectly, and quickly chose another user name.  NBD.  
Certainly much easier than getting a support call to set up or change an 
e-mail every time a  customer needs it done.