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[cobalt-users] Re: Aliases problem on RAQ2 (PR#13080)

HI Greg,

I was the one who handled his email.

The problem with his server is CNAME.
Raq 2's sendmail will not work with CNAME entries in your DNS record.
If you are having the same problem, you should check your DNS for CNAME
records and replace them with 'A' records. This will solve your aliases 
problem.

I hope this answers your question.

Steve

> Hi Support,
> 
> As you can see from the mailing list message below, there are other RAQ2 
> clients that are having the same problem that we are. Can we at least get a 
> confirmation that this is realized as as real problem and that someone 
> there is looking into it? Please call me as soon as possible for assistance 
> once you have this figured out or if you need to test possible solutions 
> with us.
> 
> Thank you
> 
> 
> =============================================
> X-Sender: vectro@xxxxxxxxxxxxxx (Unverified)
> X-Mailer: QUALCOMM Windows Eudora Pro Version 4.2.2
> X-Priority: 1 (Highest)
> Date: Mon, 06 Dec 1999 00:50:42 +0100
> To: cobalt-users@xxxxxxxxxxxxxxx
> From: Goran Blagus <vectro1@xxxxxxxxxxxx>
> Mime-Version: 1.0
> Content-Type: text/plain; charset="us-ascii"; format=flowed
> Subject: [cobalt-users] Sendmail problem (BIG problem)
> Reply-To: cobalt-users@xxxxxxxxxxxxxxx
> Sender: cobalt-users-admin@xxxxxxxxxxxxxxx
> Errors-To: cobalt-users-admin@xxxxxxxxxxxxxxx
> X-Mailman-Version: 1.1
> Precedence: bulk
> List-Id: Mailing list for users to share thoughts on Cobalt products. 
> <cobalt-users.list.cobalt.com>
> X-BeenThere: cobalt-users@xxxxxxxxxxxxxxx
> Status: OR
> 
> Hello !
> First of all, sorry for my english but I need help.
> 
> Here is the sitution:
> 
> RaQ 2, 120 domains, sendmail 8.9.3. C7 (now I'm back on C5), POP before SMTP
> 
> - Yesterday, on 5 domains all aliases and mailinglist has died. Sending 
> mail results with Unknown user error despite e-mail aliases and mailing 
> lists exists in User Management window (/siteadmin).
> 
> - MX records has not been changed.
> 
> - sending mail to <alias>@www.DOMAIN works fine
> 
> - I noticed that when I add new alias sendmail sometimes doesn't rebuild 
> aliases (/var/log/maillog)
> 
> - In Control Panel - Email parameters in Receive field is missing some of 
> domain names without www. prefix (www.052.com is there, but 052.com isn't). 
> All domains have checked mark for receive mail. All domains (with www. and 
> without www.) are listed in sendmail.cw
> 
> - There is no logical connection between afected domains.
> 
> Any help or advice is more then appriciate.
> 
> Goran Blagus
> 
> _______________________________________________
> cobalt-users mailing list
> cobalt-users@xxxxxxxxxxxxxxx
> http://list.cobalt.com/mailman/listinfo/cobalt-users
> 
> 
> Greg Caron
> MIS Director
> NET1Plus Internet Services
> 
> --=====================_324836798==_.ALT
> Content-Type: text/html; charset="us-ascii"
> 
> <html>
> Hi Support,<br>
> <br>
> As you can see from the mailing list message below, there are other RAQ2
> clients that are having the same problem that we are. Can we at least get
> a confirmation that this is realized as as real problem and that someone
> there is looking into it? Please call me as soon as possible for
> assistance once you have this figured out or if you need to test possible
> solutions with us.<br>
> <br>
> Thank you<br>
> <br>
> <br>
> =============================================<br>
> X-Sender: vectro@xxxxxxxxxxxxxx (Unverified) <br>
> X-Mailer: QUALCOMM Windows Eudora Pro Version 4.2.2 <br>
> X-Priority: 1 (Highest) <br>
> Date: Mon, 06 Dec 1999 00:50:42 +0100 <br>
> To: cobalt-users@xxxxxxxxxxxxxxx <br>
> From: Goran Blagus <vectro1@xxxxxxxxxxxx> <br>
> Mime-Version: 1.0 <br>
> Content-Type: text/plain; charset="us-ascii"; format=flowed
> <br>
> Subject: [cobalt-users] Sendmail problem (BIG problem) <br>
> Reply-To: cobalt-users@xxxxxxxxxxxxxxx <br>
> Sender: cobalt-users-admin@xxxxxxxxxxxxxxx <br>
> Errors-To: cobalt-users-admin@xxxxxxxxxxxxxxx <br>
> X-Mailman-Version: 1.1 <br>
> Precedence: bulk <br>
> List-Id: Mailing list for users to share thoughts on Cobalt products.
> <cobalt-users.list.cobalt.com> <br>
> X-BeenThere: cobalt-users@xxxxxxxxxxxxxxx <br>
> Status: OR <br>
> <br>
> Hello !<br>
> First of all, sorry for my english but I need help.<br>
> <br>
> Here is the sitution:<br>
> <br>
> RaQ 2, 120 domains, sendmail 8.9.3. C7 (now I'm back on C5), POP before
> SMTP<br>
> <br>
> - Yesterday, on 5 domains all aliases and mailinglist has died. Sending
> mail results with Unknown user error despite e-mail aliases and mailing
> lists exists in User Management window (/siteadmin). <br>
> <br>
> - MX records has not been changed. <br>
> <br>
> - sending mail to
> <alias>@<a href="http://www.domain/"; eudora="autourl"><font
> color="#0000FF"><u>www.DOMAIN</a></font></u>
> works fine <br>
> <br>
> - I noticed that when I add new alias sendmail sometimes doesn't rebuild
> aliases (/var/log/maillog) <br>
> <br>
> - In Control Panel - Email parameters in Receive field is missing some of
> domain names without <font color="#0000FF"><u>www</font></u>. prefix
> (<a href="http://www.052.com/"; eudora="autourl"><font
> color="#0000FF"><u>www.052.com</a></font></u>
> is there, but 052.com isn't). All domains have checked mark for receive
> mail. All domains (with <font color="#0000FF"><u>www</font></u>. and
> without <font color="#0000FF"><u>www</font></u>.) are listed in
> sendmail.cw <br>
> <br>
> - There is no logical connection between afected domains.<br>
> <br>
> Any help or advice is more then appriciate.<br>
> <br>
> Goran Blagus<br>
> <br>
> _______________________________________________ <br>
> cobalt-users mailing list <br>
> cobalt-users@xxxxxxxxxxxxxxx <br>
> <font color="#0000FF"><u><a
> href="http://list.cobalt.com/mailman/listinfo/cobalt-users";
> eudora="autourl">http://list.cobalt.com/mailman/listinfo/cobalt-users<br>
> </a></font></u><br>
> <br>
> <div>Greg Caron</div>
> <div>MIS Director</div>
> <div>NET1Plus Internet Services</div>
> </html>
> 
> --=====================_324836798==_.ALT--
> 
>