RE: [cobalt-developers] Applied patch to Qube3, and now I can'taccess it...

["Earl" <earl@xxxxxxxxxxxxxxxx>]

Thanks for the suggestions guys, but I'm still not having any luck.

I can't connect to the Qube at all - I tried to connect using the serial
port, but I don't see anything - I did confirm that the CONSOLE ON  was
set at powerup, and I read the manual for the terminal settings
required.

I tried choosing 'reset network' from the LCD Panel, then powered down
(I had to do this manually, as reset network didn't power down
automatically).

When I booted the Qube3, it prompts me to Auto Configure.  If I chose
Yes - it hangs.  If I choose No, it hangs...  It won't let me do
anything - and I have to hit the power switch... :-(

At this point, I don't care about what's on the Qube3, I just need to
bring it back up - I'll do an OS Restore, whatever, I just don't know
how to do an OS Restore if I can't connect to the Qube3... I'm at a
loss.

Does anyone have any other suggestions?

Thanks,

E

-----Original Message-----
From: cobalt-developers-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-developers-admin@xxxxxxxxxxxxxxx] On Behalf Of William L.
Thomson Jr.
Sent: Thursday, June 20, 2002 07:29 PM
To: Cobalt Developers Group
Subject: Re: [cobalt-developers] Applied patch to Qube3, and now I
can'taccess it...


Have you tried to ping the machine to see if it can see and talk to the
network?

If you can ping, you may want to port scan to see if telnet and ftp are
up.

If you cannot ping then that will explain why everything else does not
work. 

You could try the console suggestion, but I would assume at that point
you may be beyond a point that you can fix it yourself.

For the sake of time and speed I would recommend doing and OS restore
and then proceeding as you did before.

You may want to also install SSH from http://www.pkgmaster.com before
any other packages. That way as you upgrade the rest you can also log in
via a resource that will not be modified by the upgrades.

For example if the upgrade is upgrading telnet and it fails you can't
get it. If you had SSH then you could.

So install what ever in order to install SSH first, you may not need to
upgrade anything before installing SSH. Then once SSH is up and running,
then begin to update the rest in order.

On Thu, 2002-06-20 at 16:21, Earl wrote:
> I started applying the Qube patches to my Qube3 in the order as per 
> KB011003-000006 Update Order for the Qube3.
> 
> I installed the first 2 patches, and it worked fine.  When I installed

> Cobalt OS 6.1, it said it would reboot, which it did, and I could 
> access the Qube.
> 
> When I installed Cobalt OS 6.2, it again, said it would reboot.
> 
> After rebooting, I can no longer access the Qube.  It just doesn't 
> respond.
> 
> I tried using the panel at the back to verify Network Settings, but 
> when I select Network settings, it acts as if I chose cancel  -  just 
> returning to the status display, which indicates my domain and ip.
> 
> I tried rebooting - this menu option worked, but no change.
> 
> I did a shutdown, then turned off the Qube3 and restarted it - with 
> the same result.
> 
> I have tried to access my Qube using telnet and FTP, with no luck.
> 
> Does anyone have any suggestions?
> 
> Thanks,
> 
> Earl
> 
> _______________________________________________
> cobalt-developers mailing list cobalt-developers@xxxxxxxxxxxxxxx
> http://list.cobalt.com/mailman/listinfo/cobalt-developers
> 
-- 
Sincerely,
William L. Thomson Jr.
Obsidian-Studios, Inc.
439 Amber Way
Petaluma, Ca. 94952
Phone  707.766.9509
Fax    707.766.8989
http://www.obsidian-studios.com

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