Re[4]: [cobalt-developers] Equifax cert problems!

[mike <jns-michael@xxxxxxxx>]

Hello Taco,

>But  please  don't slag off companies in public mailinglists. Sharing

I  suppose  you  are  right.  It's just that I am so frustrated at the
total  lack of response. I'll try to be a bit more balanced next time.
:)

>(e.g. how did you manage to contact them at last)

I  still  haven't.  I keep trying on a daily basis, but alas nothing -
for almost a month now. :(

Ok, here's the good news in all of this. Sun Cobalt support rocks! :)

-- 
Thank You...
 
mike 
mailto:jns-michael@xxxxxxxx
                
Monday, July 30, 2001, 3:45:01 AM, you wrote:

TSSHL> Hi Mike,

>> Hello Taco,
>> 
>> Thank you for your help - it worked well.
TSSHL> No problem, glad it worked out well for you.

>> BTW  -  for  those of you looking for certs, stay away from Equifax! I
>> have  left numerous emails and voicemails for their support department
>> over the last few weeks, and have yet to hear back.
TSSHL> My (personal) experiences with Equifax are very positive. I just renewed/ordered 
TSSHL> a couple of certs recently and had no problem in getting a response from them in 
TSSHL> any way. Maybe you've just been very unlucky. But please don't slag off 
TSSHL> companies in public mailinglists. Sharing you experience is good, but try to 
TSSHL> make it a positive contribution (e.g. how did you manage to contact them at 
TSSHL> last).

>> I  have  also  spent  the last two weeks trying to get a new cert from
>> them. Again, no matter how much I try, I can't get a response.
TSSHL> Have you tried secure.server@xxxxxxxxxxx ?

TSSHL> With regards,

TSSHL> Taco Scargo

TSSHL> Professional Services Manager, EMEA

TSSHL> Sun Microsystems                Tel. +31 (71) 565 7021
TSSHL> Sun Cobalt Server Appliances    taco.scargo@xxxxxxx

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