Re: [cobalt-developers] Cobalt and Chilisoft SSL error - The page cannot be displayed

["Brian Curtis" <admin@xxxxxxxxxxx>]

> My development team has found this problem with two Cobalt Raq4i boxes
> running mySQL, Chilisoft, and SSL.  Both sites are e-commerce shopping
cart
> type sites.
> The situation:
> 1. At random, throughout the SSL portions of the site, we get errors
saying
> " this page cannot be displayed " and at the bottom is says " cannot find
> server or DNS error ".
> 2. If you can back and hit refresh, and then try again, it pulls that same
> page up fine.  Then at random you could get the same error on the next
page.
>
> 3. Sometimes when going through the site you don't get any errors.
> 4. The problem happens in IE browser versions on 98, NT, and 2000 client
> machines.

This is/was a known problem with IE and Apache SSL enabled sites and is/was
a serious problem with IE v5.0.x.  Though, through my own simple testing, I
have found this to mainly be a problem with the Cobalt version of Apache.
My standard Linux / Apache / SSL boxes would generate the same results as a
Cobalt about 10% of the time, both running Apache 1.3.9, my Linux boxes
running self-compiled mod_ssl & OpenSSL.

Upgrading to Apache 1.3.12 on the standard Linux machines did help. I no
longer have clients reporting this type of error (one client processes well
over 100 orders a month, and the store admin backend is 100% SSL only).
Another interesting note, since I've upgraded to IE 5.5, I am yet to
encounter this problem again on our standard Linux machines.

Unfortunately, I realize that this info doesn't provide you with the help
you're looking for. There should be some good info in the user's archive on
this topic by at least one person who went through extensive testing
procedures with different environment variables (platform, browser, apache
version, etc).

Good luck and please do keep us informed on your findings.

--
Brian Curtis